Dental practices have the right to monitor employee computer use. You must balance the employee’s right to privacy with the employer’s right to monitor...
Practice Management Software – Credit Balances A credit balance on a patient’s account normally arises when a patient has prepaid for their treatment or...
Merchant Refunds Credit card terminals (and online portals) are designed to accept credit card payments and issue refunds . This creates an opportunity for...
Report shows 57 percent of embezzlers are women, and law enforcement agencies agree. (Marquet Report on Embezzlement) “In dentistry, the majority of offices employ...
Fraud threatens everyone. Fraudsters continually bombard us with email, mail, door-to-door, and telephone scams. They do this because it works; consumers lose millions of dollars...
This is a conversation with a dentist regarding the handling of insurance checks. Dentist: My staff cannot access insurance checks that are mailed to...